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Delivering results for our clients – the ThinkinCircles way. A case study on LMA Recruitment

Sometimes here at ThinkinCircles our clients come to us with a specific marketing problem they need to resolve swiftly and efficiently but without spending a fortune! It’s exactly the kind of challenge we relish and with our many years of experience we are always on hand to offer a prudent, well considered solution that achieves the desired results. One such client, LMA Recruitment, an international multi award winning specialist recruiters had just such a challenge from their London based Secretarial recruitment team. The London market for secretarial staff (Secretaries, Personal Assistants, Executive Assistants, Receptionists etc.) is fiercely competitive and the talent in the marketplace tends to utilise search engine results to find the best recruiters and the latest vacancies – naturally then, the key way gain an advantage in the marketplace is to rank well on Google. LMA were falling behind on that score and ranked midway on page four of the organic results. Simply not good enough for an agency that prides itself on the very highest standards in recruitment and a service level second to none. The challenge was on, get LMA ranking significantly higher for their specialist sector within the capital, the most competitive region of all. Initial research showed their position for the vital keywords was poor, mid page four rankings – effectively lost on Google, we needed to achieve page one results, and quickly. The team at ThinkinCircles devised a marketing strategy which included a carefully orchestrated mix of on-site search engine optimisation, social media marketing, blogging and article content creation and a small Google Adwords budget. The results were stunning, after one month...

What you need to know about the Facebook scandal

For most of us, the Facebook scandal is current and significant news, however the full details, the size, reach and impacts of the controversy are in many ways somewhat of a mystery. Ok, yes we get that the personal data of Facebook users has been mishandled and that there have long been reservations about the enormous amount of information Facebook collects. Plus, we grasp that this is a big deal as Facebook has nearly two billion users around the globe. Plus, we are aware that for Facebook this is a total branding nightmare. Yet, you could be forgiven for not being fully aware that when you delve deeper into the scandal it actually starts to read like the script of a Hollywood blockbuster, involving the most controversial and nasty US presidential campaigner ever, allegations that the world’s largest social network listens to users’ conversations through the microphone on their smart phones and after much speculation, the revelation that during the 2016 U.S. election a handful of Russian actors manipulated Facebook users by spreading misinformation on the social network. See what I mean, I’m even thinking Matt Damon for the lead, how about you? So, let’s look at how all this started The whole scandal stems from news that in 2007 Facebook allowed access to the data they held on their users. App creators, developers of games, social software and dating apps, plus academics, researchers and marketers all gained access to the data of Facebook’s users. In 2015 Facebook learnt that Aleksandr Kogan, a psychology professor at the University of Cambridge had broken its data policies when he shared user...

Why JD Wetherspoons decision to quit social media is down to them having the wrong strategy

This month amid a media frenzy and ironically a lot of trending on social media, saw JD Wetherspoons’ Chairman Tim Martin announce that with immediate effect the pub chain would be closing all of its social media accounts, in order to channel its communications directly via an in-house magazine and website. Martin said he took the decision after becoming increasingly concerned by reports of MPs and public figures being targeted by trolls and following the Facebook Cambridge Analytica data scandal. He also expressed a view that there is an unhealthy “compulsion” among social media users to spend too much time on platforms like Facebook and Twitter. Martin felt that Wetherspoons’ staff were spending an increasing amount of time dealing with social media messages and that he was not convinced that being on social media sites brought any commercial benefit to the business. Wetherspoon certainly isn't the only company to recently remove itself from social media platform. Indeed, the call to #DeleteFacebook after the Facebook Cambridge Analytica data scandal saw Playboy, Tesla and SpaceX delete its Facebook account. So, you do have to ask yourself the question was JD Wetherspoons’ decision the right one? Well, no one can deny that Chairman Tim Martin knows his market, especially as his company keeps going from strength to strength, when on average 4 pubs close a week in the UK. He also knows his customers, so maybe he is truly making a stand for his customers by changing his digital policy. Or it could be a strategy based on the fact that he has previously blamed social media and in particular Facebook as...

All you need to know about blockchains and their benefits to recruitment

You could be forgiven if you’ve filed knowing about Blockchains under must do/sort later, after all isn’t it all about finance and bitcoins and nothing to do with recruiting, staffing or HR? You certainly wouldn’t have been wrong if you had taken this approach, as in reality although blockchains have been around since 2008, as part of the digital bitcoin currency concept, they have had little, if any, application in recruitment. That was until now. At the end of last year, Technojobs.co.uk the UK’s leading IT Jobs Board, announced their partnership with the world’s first blockchain career verification platform APPII. This ground breaking move allows candidates to apply for roles using CVs verified by blockchains and ensures recruiters and employers know that the information is trustworthy and authenticated. So what actually is a blockchain? A blockchain is a digital database system of record keeping, where each entry and its details are validated and recorded across a network of decentralised computers. The records are shared with many and everyone has access to the distributed database records (the block), however it is only shared after all parties involved have verified the accuracy of the information. The chain happens as each block of information notes the block of information before which has a timestamp, ensuring it is impossible to tamper with or alter and everyone’s copy of the distributed blockchain is kept in synch. Users can only edit the parts of the blockchain that they “own” by possessing the private keys necessary to write to the file. As a blockchain is not stored on a centralised server or held by any one...

Geotargeting and Geofencing – the latest in candidate attraction

Today no matter how focused, dedicated and creative you are at trying to reach and entice qualified candidates, it can certainly seem like an uphill battle. Let’s face it, the best talent have so many options and choices and they know it. Plus, are they really looking? The likely answer is no. However there is a strategic route you can take which is subtle not aggressive, can do wonders for your employer branding and can even make the most passive of candidates respond, as they feel it’s bespoke to them. Plus, because it’s focused on small but highly targeted numbers, it’s super cost effective as well. Welcome to the latest hot topic in recruitment – ‘geos’ – and it’s having some impressive results so far – put simply it’s location based advertising for recruiting. So what are Geotargeting and Geofencing? The first thing to know is that they are often lumped together and used interchangeably. However, whilst there are similarities, they are different targeting strategies and should be used for specific campaign objectives. Geofencing delivers ads to everyone entering a specific area. Geotargeting delivers ads only to certain individuals who meet specific criteria when they enter a fenced area. Geofencing draws a virtual, wireless fence around a location and delivers ads to their devices, whilst they are in the area and after they’ve left. Targeting business areas, universities, geographical events, or entire neighbourhoods on platforms such as Facebook, Instagram, and Google Search Network are good examples of geofencing. The important thing to remember with geofencing is that the minimum radius on all platforms is one mile. That means you...

Are chatbots the answer to the candidate experience challenge?

Today, the sheer volume of endeavour involved in talent acquisition can overwhelm many organisations and recruiters. Whilst advancements in technology have certainly helped and we’ve become quicker and more efficient at finding and handling candidates; these advancements haven’t guaranteed success in one of the most important areas of today’s war for talent – the candidate experience. Step forward artificial intelligence (AI) and specifically the chatbot. By utilising its human communication abilities, recruiters competing for talent can raise candidate communicate and engagement standards without adding extra burdens. So what is a chatbot? They have already being predicted as a replacement for apps; indeed Microsoft chief Satya Nadella has gone as far to say “Bots are the new apps!” Put simply, a chatbot is AI software that can have intelligent conversations, for example, it can ask candidates questions or even answer their questions. It can be seen as the ‘human face’ of AI and no it won’t replace humans. In fact, chatbots will make recruiters lives easier, ultimately speed up the recruitment process and allow human skills to be utilised for more strategic and crucial functions within the recruitment process. The chatbot can deal with the more administrative/process repetitive tasks and can become the key and primary communicator with candidates, especially in the early stages of recruiting. Most importantly, a chatbot can maintain the levels of communication required when trying to offer the best candidate experience possible. You might be surprised to know that chatbots are not an altogether new phenomenon. The aftermath of the 9/11 attacks saw a 40% increase in traffic to the live chatrooms of the US Army’s...